2.8 Context menu options
You can access the context menu by right-clicking on the Contact Desktop icon in the notification area of your Windows PC or by clicking on the Contact Desktop icon in the menu bar of your Mac.
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Option
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Explanation
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Starting
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The application is launched and Contact Desktop opens.
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My REACH override
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You can set your manual REACH status if necessary or deactivate the override of your status, see Set manual status override.
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SWITCHBOARD
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The SWITCHBOARD interface opens, see To log in to SWITCHBOARD.
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Meetings
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Your Meeting Room room opens, see 6 Meetings.
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Panels
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You can expand your Contact Desktop interface with additional windows, see Panels.
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Softphone enable
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To start and receive calls, your softphone must be enabled. You can tell that your softphone is enabled by the tick in front of this option.
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Language
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You can select the language in which Contact Desktop should be displayed.
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Start at Login
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Enable this option to start Contact Desktop automatically every time you start your PC.
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Help
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The online help for Contact Desktop opens.
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Log out
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Logs the current user off from Contact Desktop.
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Quit
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Exits the Contact Desktop application.
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Panels
You can select, which panels you want to open besides your Contact Desktop window. You can drag and drop the windows to the desired position on the screen and you can scale the windows.
Show all Online (Show colleagues who are online)FavoritesColleagues (only for SWITCHBOARD users)My queuesQueue Login
To open the panel “Colleagues” you need a valid license for the SWITCHBOARD option. SWTCHBOARD can optionally be added to Contact Desktop as an add-on.
How to open Panels
The Contact Desktop context menu opens.The panel opens.