6.2 Synchronization with Microsoft Teams
Your Microsoft Teams presence status can be synchronized with your Contact Mobile presence status. Activation is either carried out by you in Contact Desktop or by your administrator in Operator.
Effects of the Microsoft Teams status on the Contact Mobile status
The following tables describe the synchronization rules. They show how a status set in Microsoft Teams (manually or automatically) is reflected in Contact Mobile and how a Contact Mobile status is displayed in Microsoft Teams.
|
Teams Status
(defined by the user)
|
Teams Status
(set automatically, based on the activity)
|
Resulting Contact Mobile Status
|
|---|---|---|
|
Available
|
Available
|
Online
|
|
|
Available, out of office
|
Online
|
|
Busy
|
Busy
|
Busy
|
|
|
In a call
|
In MS Teams Call
|
|
|
In a meeting
|
In calender meeting
|
|
Do not disturb
|
|
Busy
|
|
|
Presenting
|
In MS Teams Call
|
|
Appear away
|
|
Away
|
|
|
Last seen <time>
|
Away
|
|
Be right back
|
|
Away
|
|
Appear offline
|
|
No synchronization
|
|
|
Offline
|
No synchronization
|
If Teams synchronization is activated in the Operator or in Contact Desktop, the mobile status is always synchronized with Teams, even if you are logged out of Contact Desktop.
Effects of the Contact Mobile status on the Microsoft Teams status
|
Contact Mobile Status
(defined by the user)
|
Contact Mobile Status
(set automatically, based on activity or REACH)
|
Resulting Microsoft Teams Status
|
|---|---|---|
|
Busy
|
|
No synchronization
|
|
|
In a call
|
In a call
|
|
Appear away
|
Away
|
No synchronization
|
|
Appear offline
|
Offline
|
No synchronization
|