5 Configuring Contact Mobile
This chapter describes how to configure various Contact Mobile functions.
Within the Settings you will find settings on various topics.
A red dot on the Settings icon indicates that a critical permission is missing. Permissions that have not been granted are also marked with a red dot in the permissions overview. Tapping the corresponding entry takes you directly to the relevant system setting, where the permission can be enabled.
Calls
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Setting
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Explanation
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Calls | SIM card linked to
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Here you can see whether and with which device your SIM card is linked. Tap on this option to link your SIM card to your device. See 12 Connection mode.
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Calls | Connection type
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Here you can decide how the calls are to be delivered and made: Via GSM or via the Contact Mobile app. The following options are available:
App only
GSM only
App preferred
GSM preferred
Further information on the different connection types can be found at SIM card linking.
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Android call integration
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The Android call integration uses the native Android Telecom interface to enable more stable calls—even when other apps are using the microphone or speaker at the same time. It also improves the connection to Bluetooth devices and allows simultaneous use of app-based calls and traditional phone calls.
The feature is currently in beta, disabled by default, and only available on Android 15 and above.
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Ringtone
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With the ringtone option, you can choose additional tones besides the app’s default ringtone. The tone is played for incoming calls, and the volume can be adjusted. You can set a default ringtone, choose from available tones, or mute the ringtone.
The feature is currently in beta and is only available on Android 15 and above.
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Shomi
You can customize various settings and behaviors of Shomi.
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Option
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Explanation
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Shomi on top of the list
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Enable this option to ensure that Shomi is always displayed at the top of your contact list.
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Automatically email summaries
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Enable this option to automatically send the summaries created by Shomi via email.
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Automatically push summaries to CRM
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Enable this option to automatically send the summaries created by Shomi to your CRM.
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Information
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Setting
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Explanation
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Information | About
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Here you will find information about the application.
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Information | Privacy Policy
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Click here for the privacy policy.
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Information | End User Licence Agreement
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Information | Help
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Click here to access the app's online help.
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Information | Share logs
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Here you have the possibility to share logs about the application. If a problem occurs, you can access the app logs from the last 48 hours here for a customer support ticket.
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Sign Out
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Here you sign out from Contact Mobile, see also 5.2 Signing out from Contact Mobile.
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