Data Protection & AI Model Usage

10.5 Data Protection & AI Model Usage

Compliance with Data Protection Policies

Shomi ensures full compliance with Data Protection Policies in all its operations. The transcription process utilizes:

Service operated by Microsoft in Europe

Service operated by Google in Europe

Service operated by Speechmatics in Europe

For interaction with Shomi on a transcript, an AI service operated in Europe by Google and Microsoft is used.

Data Usage & Retention

As Shomi leverages paid services from Microsoft, Google and Speechmatics, all hosted in Europe, user data is not used for AI model training.

Transcripts and recordings are stored in Summa data centers as part of the service, with a current retention period of one month. The retention policy is under continuous evaluation and updates will be provided as necessary.

Voicemail transcripts are retained for a period of 90 days.

AI Model Assessment & Optimization

In response to the evolving AI landscape, Shomi continuously evaluates AI models to identify more efficient and cost-effective solutions while maintaining strict adherence to Data Protection Policies.

Summa EULA

Please find the latest Summa End User Licence Agreement under the following web link:

https://summa.io/contact-eula/

Summa Data Privacy Statement

We value your privacy and are committed to protecting your personal data.

Please find the latest Summa End User Licence Agreement under the following web link:

https://summa.io/privacy-policy/