8 Requirements
To use Contact Desktop, you must meet the following network requirements. Make sure your IT administrator is aware of these requirements. If the requirements are not met, Contact Desktop will not function or will function only partially.
Operating Systems
Starting from Contact Desktop version 1.34, at least Windows 10 (64-bit only) or macOS 10.15 (Catalina) is required.
Network Requirements
The websocket and signaling endpoint iam.voipoperator.eu will no longer be supported. Please upgrade to aim.voipoperator.eu if you upgrade to Contact Desktop version 1.26.3 or later.
|
Description
|
IP address domain
|
Protocol
|
Port
|
|---|---|---|---|
|
TURN/STUN
|
stun.voipoperator.tel
|
TCP, UDP
|
443, 3478
|
|
STUN Google One
|
stun.l.google.com
|
UDP
|
19302
|
|
Automatic update processes
|
desktop.coligo.com
|
TCP
|
443
|
|
WebSocket API connections
|
Update to:
aim.voipoperator.eu
|
TCP
|
443
|
|
Reach API
|
reachapi.ispworks.nl
|
TCP
|
443
|
|
Media
|
89.184.190.0/24
|
UDP
|
16384 - 32768
|
|
Signalling
|
Update to:
aim.voipoperator.eu
|
TCP
|
443, 4006
|
|
File transfer
|
iamfile.voipoperator.eu
|
TCP
|
4006
|
|
Contact Connect Login and Recognition Service (only required when using the Contact Connect Addon)
|
Update to: 51.144.182.8
|
TCP
|
443
|
|
Contact Connect Download Service (only required when using the Contact Connect Addon)
|
52.239.140.202
52.239.142.100
13.80.19.225
|
TCP
|
443
|
|
Contact Connect Remote Log Service (only required when using the Contact Connect Addon)
|
137.117.182.212
|
TCP
|
1339
|
|
Microsoft integration
|
login.microsoftonline.com
graph.microsoft.com
|
TCP
|
443
|
|
Google integration
|
accounts.google.com
content-people.googleapis.com
|
TCP
|
443
|
|
Queues
|
api.q.infinity.k8s.ispworks.nl
|
TCP
|
443
|
|
Call recordings
|
ecp.ispworks.nl
|
TCP
|
443
|