4 Calling with Contact Desktop
In this chapter you will find detailed descriptions of the Contact Desktop telephony functions.
Contact Desktop has a softphone that allows you to receive and initiate calls via the desktop and to use various call control options. The basic scenarios are explained below.
 
Calls are managed via the softphone. If you are logged on to a alternative device, a window opens when a call comes in on one of the additionally connected devices. The call can be transferred, forwarded and terminated. You can change the device without interrupting the call.
 
 
Calls made in HD voice quality are indicated by an icon in the call control .