2.9 Shortcuts
You can perform certain functions using shortcuts.
Mac users must press the Command key (Cmd) 
instead of "Ctrl" for the shortcuts.
instead of "Ctrl" for the shortcuts.General shortcuts (Contact Desktop is active but in the background)
|
Action
|
Shortcuts
|
|---|---|
|
bringing Contact Desktop to the foreground
|
Ctrl + Alt + C
|
|
bringing Contact Desktop to the foreground and answer an incoming call
|
Ctrl + Alt + A
|
|
bringing Contact Desktop to the foreground and rejecting an incoming call
|
Ctrl + Alt + H
|
Call control on incoming call (Contact Desktop in foreground)
|
Action
|
Shortcuts
|
|---|---|
|
Answer incoming call
|
Ctrl + Alt + A
|
|
Reject incoming call
|
Ctrl + Alt + H
|
|
Transfer incoming call to a contact (without consultation)
|
Ctrl + Alt + F
|
|
Start transfer without consultation
|
Ctrl + Alt + B
|
|
Forward incoming call to your voicemail
|
Ctrl + Alt + V
|
Call control on active call (Contact Desktop in foreground)
|
Action
|
Shortcuts
|
|---|---|
|
End a call
|
Alt + H
|
|
Switch end device
|
Alt + D
|
|
Hold Switch
|
Alt + P
|
|
Transfer to a contact (opens the options for selecting the transfer type)
|
Alt + F
|
|
Start transfer with consultation
|
Alt + C
|
|
Confirm transfer after consultation
|
Alt + T
|
|
Start transfer without consultation
|
Alt + B
|
|
Start or merge audio call with 3 participants
|
Alt + M
|
|
Toggle between calls during consulted transfer
|
Alt + Up arrow or
Alt + Down arrow
|