11.6.3 Provisioning the desk phones (CPEs)
For both, the DND and Call Forward features to work on Yealink desk phones, the configuration of the Yealink desk phones need to be updated. This is not automatically triggered and requires a manual action from an administrator.
The easiest way of updating all phones within an account is to update all Yealink phones to the recommend firmware, this will not only update the phone with the latest firmware but will also update the configuration of the phone.
To update all desk phones within an account to the latest firmware
1 Log into the Operator web portal.
2 In the menu click on Contact.
3 Click on CPE SETTINGS.
*The CPE overview page opens.
4 Select the desk phone you which firmware needs to be updated by clicking the checkbox next to it, or select all desk phones by clicking the upper checkbox.
5 Click on Update To Recommended Firmware.
*The selected phones will be rebooted and updated to the latest firmware and the new configuration.
 
When the option to update the firmware is not available, for instance when the Yealink phone has the generic DESKTOP phone provisioning profile type, then either change the type to the model of the phone or update the configuration of the phone by disconnecting the CPE from the channel and reconnect it again.