11.5.3 Enabling or disabling SIP encryption for a channel or device
You can enable or disable SIP encryption for a specific channel or device.
 
Enabling/Disabling SIP encryption will require a reboot of the VoIP device.
 
 
Encrypted SIP can also be enabled when a new device is linked to a channel if the device supports TLS/SRTP encryption.
 
To enable or disable SIP encryption for a channel or device
1 If applicable, type in the customer you want to enable or disable SIP encryption for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Contact.
*The Contact environment appears.
3 Click on the Channels tab.
4 Next to the channel you want to enable the SIP encryption for, click on .
*The Edit channel page appears.
5 Activate On if you want to enable SIP encryption for this channel.
or
6 Activate Off if you want to disable SIP encryption for this channel.
7 Click on Save.
*The SIP encryption is activated for the channel.