4.7.1 Creating System extensions
You can create system extensions in the Contact environment in Operator.
To create a system extension
1 If applicable, type in the customer you want to create a system extension for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Contact.
*The Contact environment appears.
3 Click on the Extensions tab.
*The list with all extensions for this customer appears.
4 Open the dropdown menu Actions and click on Create System Extension.
*The Create system extension page appears.
Label
Explanation
General
Extension number
Enter an internal number for the system extension.
Name
Enter a name for the system extension.
Configuration
Forward to
Select to which system extension the call should be forwarded.
5 Click on Save.
*The system extension is created.