9.2 Call barring at user level
You can configure call barring at user level in the Contact environment in the Operator portal.
To create call barring at user level
1 If applicable, type in the customer you want to create call barring for in the search bar and click on the customer’s name.
The
Customer details page appears.
2 In the menu click on Contact.
The Contact environment appears.
3 Click on the Extensions tab.
4 Click on the name of the user for whom you want to create a call barring.
The
Order details page of this user appears.
5 Click on REACH.
The REACH page of the respective user appears.
6 Click on the Configuration tab.
7 Block categories by clicking on them in the Available categories list and unblock them by clicking on them in the Blocked categories list.
8 Click on Save.
The selected categories are blocked for this user.