5 Configuring Contact Mobile

help • 5 Configuring Contact Mobile

This chapter describes how to configure various functions of Contact Mobile.

In the section Preferences

you can find and adjust settings for different topics.

Calls

Setting	Explanation
Connection type	Here you can decide how the calls are to be delivered and made: Via GSM or via the Contact Mobile app. The following options are available: App only GSM only App preferred GSM preferred To ensure that incoming calls can be correctly identified via the contacts of this app, please activate the option Call Blocking and Identification in the iOS settings. Further information can be found at SIM card linking Call Blocking and Identification The Call Blocking & Identification option enables iOS to recognize and correctly display incoming calls using the app's contacts and data. This means that internal extensions or company names, for example, can also be identified during GSM calls. If the function is deactivated, these extended display and identification functions are not available. To make full use of the app, this authorization should therefore be activated in the iOS phone settings.
SIM card linked to	Here you can see whether and with which device your SIM card is linked. Tap on this option to link your SIM card to your device. Further information can be found at 12 Connection mode

Setting

Explanation

Connection type

Here you can decide how the calls are to be delivered and made: Via GSM or via the Contact Mobile app. The following options are available:

App only

GSM only

App preferred

GSM preferred
To ensure that incoming calls can be correctly identified via the contacts of this app, please activate the option Call Blocking and Identification in the iOS settings.

Further information can be found at SIM card linking

Call Blocking and Identification

The Call Blocking & Identification option enables iOS to recognize and correctly display incoming calls using the app's contacts and data. This means that internal extensions or company names, for example, can also be identified during GSM calls. If the function is deactivated, these extended display and identification functions are not available. To make full use of the app, this authorization should therefore be activated in the iOS phone settings.

SIM card linked to

Here you can see whether and with which device your SIM card is linked. Tap on this option to link your SIM card to your device. Further information can be found at 12 Connection mode

Chat

Setting	Explanation
Chat Notifications	Here you specify whether you want to be notified about new chat messages in addition to missed call and voicemail notifications. You will be informed even if the app is running in the background. You can specify how the notifications are to be signaled within the iPhone settings under Settings \| Notifications \| Contact Mobile.

Shomi

You can customize various settings and behaviors of Shomi.

Option	Explanation
Shomi on top of the list	Enable this option to ensure that Shomi is always displayed at the top of your contact list.
Automatically email summaries	Enable this option to automatically send the summaries created by Shomi via email.
Automatically push summaries to CRM	Enable this option to automatically send the summaries created by Shomi to your CRM.

Information

Setting	Explanation
About	Here you will find information about the application.
Privacy Policy	Click here for the privacy policy.
End User Licence Agreement	Click here for the license agreement
Online Help	Click here to access the app's online help.
Share Logs	Here you have the possibility to share logs about the application.

Sign Out

You can sign out here, see also 5.1 Signing out from Contact Mobile.

Contact Mobile is a VoIP solution. You must be connected to the Internet to start and receive calls.

When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions regarding data protection, please contact your administrator.

Personal data cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the entries manually.