help • 2 Contact Desktop • Features
2.1 Features
Contact Desktop offers the following functions, among others:
*Chat, see 2.5.5 Chat
*Queue management, see 3.6 Queues & Tools
*Outlook and Google integration, see 3.8.5 Integration settings
*AI assistant Shomi, see 5 Shomi - Your Personal Assistant
*Meeting Room integration, see 6 Meetings