1 Introduction

help • 1 Introduction

1 Introduction

The Contact App for Web allows you to make and receive Contact App for Web calls directly from your web browser without the need for additional software. It also gives you full access to your contacts, advanced call control, reachability management and queue management.

You need an Contact subscription to use the browser based application.

The following features are available:

Starting and receiving calls

Advanced call control (Transferring, holding and switching calls between devices)

Full access to your contacts

Viewing your colleague’s presence

Editing your own presence

Managing your reachability by setting call forwardings or REACH status override

AI assistant Shomi

Logging in to or logging out from queues

Voicemail transcription

Further Online Help

Online Help	URL
Contact Desktop	https://help.summa.io/desktop/1.00/web/Neutral/en-US/
Contact Mobile Android	https://help.summa.io/umc/1.00/Android/Neutral/en-US/
Contact Mobile iOS	https://help.summa.io/umc/1.00/iOS/Neutral/en-US/